Tools to Help Your Recruitment Business Grow in 2020

With the new decade comes new goals for your recruitment firm to reach. Part of attaining those goals involves implementing the proper tools. The following must-haves save you time and money while growing your business.

Social Media Analytics

Having a platform that helps you understand your candidates’ demographics, behaviors, preferences, and other pertinent details helps you effectively engage with them. Using platforms such as Sprout Social, Sprinklr, and Hootsuite increases the efficiency and cost-effectiveness of your recruitment process. You set recruitment goals to achieve in a certain timeframe while building a community of active and passive candidates and other followers. Then, you measure your outcome against your expectations and evaluate what’s working and what needs to be changed. Social media analytics show whether you’re reaching and engaging with targeted candidates, as well as how many are interacting with you and applying for jobs.

Accounting Software

Using accounting software saves you time and money by automating manual processes and performing automatic calculations. Software such as QuickBooks, NetSuite, or Xero save you time and money and reduce errors while providing information about your company’s financial health. You gain insight into your business by generating sales forecasts for the next quarter, determining which items are being overstocked, and uncovering your least profitable service. Keeping your financial information in one place also makes it easier to file taxes.

Recruiting Software

Implementing recruiting software streamlines your search and hiring process. Having a centralized database makes it easier to search for candidates with specific job qualifications. Use the software to post job openings, review resumes, and keep track of interviews, hiring decisions, and follow-up. The software helps you save candidate information, customize workflows, apply filters to searches, and ensure compliance with federal employment and anti-discrimination laws. Functionality is built around workforce planning, sourcing, candidate acquisition, applicant tracking, onboarding, and analytics.

Payroll Software

Investing in payroll software makes it easier to pay your employees. Platforms such as BambooHR, Gusto, and Zenefits let you handle payroll with direct deposit, automatic calculations, and tax withholdings. You save time and money while ensuring compliance with applicable payroll laws and regulations.


Using chatbots lets you engage with current and potential clients and candidates. Platforms such as Drift, Intercom, and Bold360 provide quick, automated answers to questions. Chatbots can assist with interview scheduling, automated screening, candidate sourcing, career site conversions, text-based recruiting, employee referrals, and onboarding. Chatbots also can measure your conversion rate, quality of applicants, chat engagement, candidate net promoter score (NPS), and time saved. You save time and money while providing a better client and candidate experience.

USA Staffing Services – a Complete Back Office Solution for Staffing Professionals

Let USA Staffing Services help your recruitment business grow in 2020. We serve as employer of record, handle workers’ compensation, fund and administer payroll, manage accounts receivable, and more. Contact us today!