Outsourcing the Back Office Gives Recruiters More Time to Keep Candidates Happy

Outsourcing the Back Office Gives Recruiters More Time to Keep Candidates Happy

Maintaining relationships with candidates is one key to your success as a recruiter. You need to stay in regular contact with them, match candidates to appropriate roles, and coach them throughout the hiring process. All of this requires a substantial investment of time. While maintaining relationships with candidates, you also have to focus on your back office. Accounts receivable, payroll, and other administrative tasks need to be completed daily. Because there’s not enough time to focus on your clients and your back office, it’s better to work on activities that bring in revenue and let a trusted third party handle non-revenue generating tasks.

Find out how out outsourcing your back office frees up time to invest in candidates.

Frequent Communication

Outsourcing your back office frees up time to communicate with candidates. They need regular updates on where they’re at in the recruiting process and what the next steps are. Maintaining consistent contact increases engagement and improves the candidate experience. This improves the odds of candidates following through to the end of the recruiting process. Use the method of communication that’s most comfortable and convenient for the candidate, such as email or text messages. Personalize your response to candidates’ resumes. Depending on where candidates are in the recruiting process, share why the organization will benefit them, or provide insight into the team they might join. Mention job responsibilities, pay range, and training opportunities. Give your phone number and email address so candidates can reach you when needed.


Trusting your back office to a third party allows additional time to coach candidates. Provide pre-interview guidance on what to expect, topics to focus on, and areas to avoid. Share insight into company expectations. This builds trust with candidates while increasing the chances of landing a position. Instilling confidence improves candidates’ interview performance and engagement in the recruiting process. They better understand how their attire, time of arrival, body language, and knowledge of the company impact the results of their interview. Be sure to share what company culture is like and types of questions that may be asked. Prepare candidates to point out their strengths, skills, and accomplishments and how they benefit the organization. Remind candidates to prepare questions for the interviewers.

Matching Candidates to Jobs

By outsourcing your back office, you gain time to match candidates to open positions. Look at the minimum years of experience, certifications, and industry knowledge required. Consider company culture, necessary skills, and level of expertise needed. Include hard and soft skills and nonnegotiable qualifications. Find candidates who fit all of these requirements, then send their resume to your client. If candidates are called for an interview, do all you can to prep them for success. If they’re offered a job, negotiate the best possible salary, benefits, and perks.

Trust Your Back Office to Us

Trust your back office to USA Staffing Services. Our trained staff can handle employer of record services, worker’s comp, payroll funding with administration, accounts receivable, and more. Get in touch with us today!


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